STILL GOT QUESTIONS? WE GOT YOU!

Frequently Asked Questions

Do I have the same chef each week?

We aim to send the same chef weekly, but for any number of reasons you will experience 2-3 chefs throughout your time with Koki. We will only send chefs you have communicated are a great fit for your family.

What if I am not a fan of a particular chef?

Each chef has their own cooking style and each family has their own preferences. We fully understand and will make any necessary adjustments without cost or interruption to you.

 Can I have my meals cooked offsite and delivered?

Koki is an in-home chef service. All meals are prepared in the home. Delivery is unavailable. 

Can I pause for travels?

You can pause or skip your service as needed at no cost with 10 days notice.

 Is there a money back guarantee?

Koki offers a 100% delicious guarantee. If you ever have any concerns Koki will offer numerous solutions to rectify the situation.